Privacy Policy
Effective Date: 30.06.24
Welcome to the FILCO website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit and shop on our website. By using our website, you consent to the practices described in this policy.
Information We Collect
1. Personal Information: We may collect personal information that you provide to us when you:
- Create an account
- Make a purchase
- Sign up for our newsletter
- Contact our customer service
The personal information we collect may include your name, email address, mailing address, phone number, and payment information.
2. Non-Personal Information: We also collect non-personal information about your interactions with our website. This may include your browser type, device information, IP address, and browsing behavior.
How We Use Your Information
1. To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations, processing payments, and shipping products.
2. To Improve Our Services: Non-personal information helps us understand how our website is used, allowing us to enhance user experience and improve our products and services.
3. To Communicate With You: We may use your contact information to send updates, promotional offers, and newsletters. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.
4. To Ensure Security: We use your information to detect and prevent fraud and other unauthorized activities on our website.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure server technology (SSL) for data transmission
- Encryption of sensitive information
- Regular security audits and updates
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services. This includes trusted third parties who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
We may also release your information when required by law, to enforce our site policies, or to protect our or others’ rights, property, or safety.
Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third-party sites.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.